We want you to be sure before you pay, so the fee is confirmed in writing first. If you change your mind or something goes wrong, this is how refunds work.
Cancelling before work starts
If you cancel before our expert has started work on your file, you get a full refund of the professional fee. Write to support@corptick.com with your receipt number.
Cancelling after work has started
If our expert has started preparing documents but nothing has been filed with the government, we refund the fee after keeping a charge for the work already done. We tell you this amount in writing before processing the refund.
After filing with the government
Once an application or return is filed with a government portal, the professional fee for that filing is not refundable, because the work has been done.
Government fees
Government fees, stamp duty and other official charges are paid to the government and cannot be refunded by us.
If the application is rejected
If an application is rejected because of a mistake on our side, we correct and file it again at no extra professional fee.
Failed or duplicate payments
If money was deducted but the payment failed, or you paid twice, the extra amount is refunded in full.
How long a refund takes
Approved refunds are sent to the original payment method within 5 to 7 working days. Your bank may take a few more days to show it.
How to ask for a refund
Email support@corptick.com or call 078277 73745 with your name, mobile number and receipt or payment ID.